Frequently Asked Questions
Here are answers to the most common questions about our products. Have more questions? Visit our Support Page
HydroVase by Ermonix
$99.95
Color
White
Grey
Color
Grey
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Shipping
- Most orders will arrive within 5-10 business days in Ontario and Quebec, and in other regions in 7-14 business days.
- During holidays (e.g. Black Friday, Christmas), delivery times might be longer.
- Shipping fees are calculated based on the shopping cart value at checkout.
- Shipping abroad? Make sure to check the list of countries we ship to here.
Warranty: 1 Year Hassle-Free Warranty
For information and support: send us a message.
What People Love About Our Gardens
Grow Plants Year-Round
Seasonal veggie? Don’t know her
Expert Support
We have PhDs in all of your issues
Highest Quality
Design, durability, light technology
Highest Efficiency
Save time and electricity
Our Plant Pods
Our Plant Pods are composed of a proprietary all-in-one growth medium made of coconut coir and peat. It takes care of key factors for plant growth that typically require specialized knowledge and care, like sowing seeds and providing optimal pH and moisture levels as well as nutrients. Combined with our garden’s passive watering system and grow lights, it creates the optimal growing environment for each plant to thrive, without the hassle.
We use the highest quality, non-GMO seeds that are rigorously tested to ensure growth performance and lack of pesticides. When grown in our gardens, they have a higher success rate than other growing methods. Compared to store-bought produce, our edible plants are significantly fresher, more nutritious, and have a noticeably better taste and smell.
Unopened Click & Grow Plant Pod packs last about one year, after which growth success rates decline. To maximize longevity, store them in a cool, dry and dark place. Visit our support page for more info. Since the seeds are the part that expire, experienced users often repurpose old pods by removing the original seeds or sowing new ones directly on top of the old ones.
When grown in a Click & Grow garden, all of our plants require less knowledge and care compared to any other method of growing plants. Still, each plant comes with a set of simple care steps to help it thrive. Leafy greens usually just require harvesting, herbs benefit from gradual trimming, flowers do well with deadheading, and fruiting plants need thinning and pollination. For detailed guidance, visit our support page or app page
We recommend growing leafy greens for up to 6 weeks, most herbs for up to 12 weeks, flowers for 12-18 weeks, and fruits up to 21 weeks, before their flavor or appearance begin to decline. Typically, these recommended times are shorter than the plants’ actual lifespan because growing plants beyond these times in Click & Grow gardens can lead to overcrowding and reduced quality. Using our Pro Cups or transplanting the plants to soil can extend their life and boost yield. For specific growing times and care tips, visit our support page or app page
General
It's significantly easier and requires no plant knowledge or constant monitoring. Click & Grow gardens, equipped with grow lights and passive watering systems, use proprietary Plant Pods that provide everything the plants need. Compared to traditional pot-and-soil or complex hydroponic systems, there's minimal maintenance and fewer chances for things to go wrong. Our Plant Pods come pre-seeded with all necessary nutrients, require no water quality or pH checks, and need less frequent cleaning. Simply plug it in, add pods and water, then do occasional plant care for best results. Visit our support page for all tips & tricks.
Yes, but growth success rates are significantly lower compared to using our Plant Pods, which the gardens are specifically designed for. Plus, the watering wicks may not work effectively with all soil types or growing mediums. However, we do offer seedless plant pods, which you can use to grow your own seeds at the higher success rate our Plant Pod technology ensures.
Sprouting and harvest times vary by plant. Most plants sprout within a week and are ready for their first harvest within a few weeks, depending on the variety. Leafy greens grow the fastest while fruiting plants take the longest, and most herbs and flowers fall somewhere in between. For specific timelines, check pod packaging, our support page or app page
Click & Grow gardens are not traditional hydroponics systems, but they can be considered an advanced version of it. Traditional hydroponics replaces soil with growing medium, adds nutrients to the water, and relies on artificial light. We simplify the process by pre-packing nutrients and seeds directly into the growing medium, thus eliminating the need for nutrient mixing, water quality testing, and frequent cleaning required by traditional hydroponic systems.
Nothing. Our gardens are the easiest and most foolproof way to grow plants.
Yes, in fact, most of our customers have pets. Click & Grow gardens actually make growing plants easier for pet owners by reducing the risk of tipped-over pots and messy soil spills. Plus, many pets, like rabbits and other furry friends, love the fresh produce from our gardens. However, it’s important to keep in mind that certain parts of some plants (like tomato stalks) are not safe for people or pets to eat. Visit our support page to learn more.
Visit our support page, ask our customer support, join our Gardener's Forum or our community Facebook group, and find plant information in our app
Grow Smarter, Not Harder
Pick up indoor gardening with us
Zero Learning Curve
5 minutes to set up. A few days to sprout. A couple of weeks to harvest. Zero skills required.
No Dirt, No Doubt, No Drama
Seeds, nutrients, pH, moisture control? Yeah, our plant pods crush all that. No mess, no stress.
Fresh Beats The Store
Garden to plate in seconds. With nutrients intact and no additives, this is how vegetables were meant to taste.